Use cases by industry
The same two products, set up differently for each industry's customers, channels and rules.
SaaS
Sign-ups arrive around the clock, demo calls pile up, and by the time a rep updates the CRM the buyer has already cooled off or moved on to a competitor.
IT services
Enquiries come in from the website, email and referrals, proposals wait for follow-up, and project details agreed on calls live in one person's notes.
Insurance
Advisors spend a long time reading policy documents before each client meeting, and months later nobody can say exactly what a client was told.
Real estate
Buyers message at all hours and expect an answer before they contact the next agency. A single sale then runs over months of calls between sales, home loans and interiors.
Customer
Prime Properties uses CognixAI Hub for WhatsApp enquiry replies, listing search, follow-up reminders and property reports.
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