Use Cases

Built for every team,
every industry

From support to sales, insurance to e-commerce — we build and manage AI automation systems tailored to your industry and workflows.

Customer Support

Resolve 80% of tickets without human intervention

AI agents read, classify, and resolve support tickets in seconds — 24/7, in any language. Complex issues are escalated with full context so your human agents only handle what truly needs them.

What it does

  • Auto-classify tickets by intent, urgency & category
  • Process refunds & cancellations instantly
  • Multilingual responses across email, chat & WhatsApp
  • Track SLA compliance and alert on breaches automatically

Results

80%
Auto-resolution rate
< 30s
First response time
4.8★
CSAT score

Tools used

ZendeskGmailSlackWhatsApp
Lead Generation

Qualify, enrich and nurture leads on autopilot

Agents monitor inbound signals, score leads against your ICP, enrich profiles with firmographic data, and trigger personalised outreach sequences — without a single BDR click.

What it does

  • Score leads against your ICP automatically
  • Enrich profiles with company size, industry & tech stack
  • Trigger multi-channel outreach sequences
  • Route hot leads to the right rep in real time

Results

3.2×
More qualified leads
67%
Less prospecting time
41%
Higher reply rates

Tools used

ApolloHubSpotGmailLinkedIn
Telecom Support

Automate tier-1 support and billing operations

Handle plan changes, outage notifications, data usage queries, and billing disputes automatically. Resolve 9 out of 10 tier-1 issues without agent involvement.

What it does

  • Process plan upgrades & SIM queries instantly
  • Resolve billing disputes with real-time account lookup
  • Send proactive outage alerts with ETAs
  • Handle roaming queries 24/7

Results

92%
Tier-1 containment
60%
Handle time reduction
$4.2M
Annual savings/1M subs

Tools used

BSS/OSSSMSWhatsAppCRM
Operations

Eliminate manual ops with intelligent workflows

Automate procurement approvals, inventory alerts, supplier communications, and compliance reporting. Connect ERP, WMS, and supply chain systems into a single intelligent layer.

What it does

  • Auto-generate purchase orders at reorder levels
  • Route approvals with full context
  • Sync data across ERP, WMS, CRM & finance
  • Generate compliance reports on schedule

Results

94%
Manual task elimination
12×
Faster approvals
99.9%
Process accuracy

Tools used

SAPSlackEmailERP
E-commerce

Automate the full commerce funnel end-to-end

From cart abandonment recovery to personalised upsells, return processing, and loyalty campaigns — agents handle the entire customer lifecycle across every channel.

What it does

  • Recover abandoned carts with timed personalised offers
  • Recommend products based on purchase history
  • Process returns, refunds & exchanges automatically
  • Run upsell campaigns at the right moment

Results

+38%
Conversion rate lift
ROI on cart recovery
22%
Avg order value increase

Tools used

ShopifyEmailWhatsAppCRM
Data & Analytics

Ask your data anything, get answers in seconds

Non-technical teams query complex databases in plain English, get auto-generated charts, and schedule recurring reports — no SQL, no BI tools, no data team backlog.

What it does

  • Natural language queries on any database
  • Auto-generate charts, tables & trend summaries
  • Schedule reports delivered to your inbox
  • Alert teams when KPIs cross thresholds

Results

< 5s
Query to insight
100%
Self-serve analytics
0
SQL skills required

Tools used

PostgreSQLBigQuerySlackPower BI
Insurance

Policy advisory reports in 30 seconds, not 45 minutes

AI agents read policy PDFs via knowledge base, extract every coverage detail, waiting period and exclusion, and generate a professional client-ready advisory report.

What it does

  • Extract coverage & premiums directly from policy PDFs
  • Surface all waiting periods, exclusions & conditions
  • Generate structured advisor-ready reports instantly
  • Deliver via WhatsApp, email or push to CRM

Results

< 30s
Report generation
45 min
Saved per client meeting
0
Manual doc reading

Tools used

PDF / KBClaude AIWhatsAppCRM

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